Customer Service Representative

2 days ago


Iowa City, Iowa, United States Natural Grocers Full time
About Us

Natural Grocers is a team of passionate people who believe that food quality matters and health is our top priority.

We're committed to providing world-class customer service, supporting various departments, and gaining product knowledge to help us achieve our mission.

Job Summary

We're seeking a Customer Service Representative to join our team. As a key member of our crew, you'll be responsible for providing exceptional customer service, cashiering duties, and supporting various departments.

Your role will involve:

  • Providing world-class customer service to our customers
  • Cashiering duties to ensure smooth transactions
  • Supporting various departments to maintain store operations
  • Gaining product knowledge to effectively assist customers
Key Responsibilities

As a Customer Service Representative, you'll play a critical role in helping us achieve our mission. Your responsibilities will include:

  • Assisting customers with their queries and concerns
  • Processing transactions accurately and efficiently
  • Supporting store operations by assisting in various departments
  • Maintaining a clean and organized store environment
Requirements

To be successful in this role, you'll need:

  • A passion for customer service and helping others
  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment
  • Basic math skills and accuracy with cash handling
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of $15-$18 per hour
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The opportunity to make a difference in the lives of our customers and community
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Estimated salary based on location and industry standards. Salary may vary based on individual qualifications and experience.



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