Customer Service Lead Specialist

3 weeks ago


Iowa City, Iowa, United States Earth Fare Full time
Job Overview
At Earth Fare, we are seeking a highly skilled Cash Office Coordinator to join our team. This role is responsible for upholding and embodying the Earth Fare Customer Service standards at all times, ensuring every customer has the best shopping experience possible.

As a key member of our Front End Department, you will be instrumental in communicating policies and procedures to cashiers, keeping them up-to-date on any changes, and coaching and training them on standard operating procedures. You will also assist with the reconciliation and recording of cash register drawers and daily balancing of the Cash Office, preparing daily bank deposits and change orders, and disseminating store reports to the Home Office.

This role requires excellent customer service skills, strong communication skills, and the ability to work independently and within a team setting. If you are organized, pay close attention to detail, and have proficient math and bookkeeping skills, we encourage you to apply.

The estimated salary for this position is $13.00 per hour, with opportunities for growth and development within the company. Earth Fare offers a dynamic and fast-paced environment with a focus on customer service, making it an exciting place to build your career.

Please note that this role involves working in a fast-paced environment with a focus on customer service, standing, walking, and being on one's feet for the majority of the scheduled work shift. We require applicants to be able to lift up to 50 pounds, bend, reach, stoop, kneel, and squat, as well as push, pull, and maneuver heavy loads.

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