Client Care Coordinator
1 week ago
We are seeking a highly organized and detail-oriented Client Care Coordinator to join our Home Care team at Hackensack Meridian Health. As a Client Care Coordinator, you will play a critical role in ensuring the smooth delivery of care to our patients and their families.
Responsibilities- Schedule visits and track client and caregiver interactions, ensuring timely and accurate communication.
- Verify authorizations and notify clinical supervisors of activities requiring direction or input.
- Track and maintain disaster plans as needed, ensuring business continuity.
- Validate caregiver documentation against schedules and reconcile any discrepancies.
- Recognize patient grievances and direct them to the appropriate manager.
- Assist the On-call RN with weekend and daily on-call processes, ensuring seamless coverage.
- Ensure all assigned Service Orders are scheduled and entered into the system in a timely manner.
- Answer telephone calls promptly and in a courteous manner, taking accurate and complete messages and relaying them to the appropriate party.
- Maintain client and employee schedules accurately, entering them into the system in a timely manner.
- Fax transfer forms to facilities and coordinators within 24 hours.
- High School diploma or equivalent required; Associate's Degree preferred.
- Two years of customer service experience.
- Proficient in Microsoft Office Suite.
- Strong organizational skills.
- Healthcare experience preferred.
Hackensack Meridian Health is a leading healthcare organization in New Jersey, dedicated to delivering exceptional patient care and advancing the field of medicine. Our team members are the heart of what makes us better, and we are committed to supporting their growth and success.
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Client Services Coordinator
1 week ago
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Client Care Coordinator
3 weeks ago
Wall Twp, United States Hackensack Meridian Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Client Care Coordinator to join our team at Hackensack Meridian Health. As a Client Care Coordinator, you will be responsible for scheduling client visits, tracking visits, and coordinating case conferences.Key ResponsibilitiesSchedule client visits in accordance with our standardized process,...
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Client Care Coordinator-Home Care-Wall NJ-FT
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Wall Twp, United States Hackensack Meridian Health Full timeOverviewHackensack Meridian Health is a leading healthcare organization that values its team members as the heart of its success. As a Client Care Coordinator-Home Care-Wall NJ-FT, you will play a critical role in ensuring the delivery of high-quality patient care and services. Our team members are dedicated to helping patients live better, healthier lives,...
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Client Care Coordinator Home Care Wall NJ FT
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Wall Twp, United States Hackensack Meridian Health Full timeOverviewAt Hackensack Meridian Health, we're committed to delivering exceptional patient care and creating a positive work environment for our team members. As a Client Care Coordinator, you'll play a vital role in ensuring our patients receive the best possible care and support.ResponsibilitiesSchedule visits and track client progress, ensuring timely and...
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Patient Care Coordinator
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