Client Care Coordinator Home Care Wall NJ FT

3 days ago


Wall Twp, United States Hackensack Meridian Health Full time
Overview

At Hackensack Meridian Health, we're committed to delivering exceptional patient care and creating a positive work environment for our team members. As a Client Care Coordinator, you'll play a vital role in ensuring our patients receive the best possible care and support.

Responsibilities
  • Schedule visits and track client progress, ensuring timely and effective care delivery.
  • Verify authorizations and notify clinical supervisors of any issues or concerns.
  • Validate caregiver documentation and reconcile any discrepancies.
  • Recognize and address patient grievances, escalating issues to the appropriate manager as needed.
  • Assist with on-call duties, including scheduling weekend visits and entering data into the system.
  • Ensure accurate and complete client schedules, entering data into the system in a timely manner.
  • Fax transfer forms to facilities and coordinators within 24 hours.
Qualifications
  • High school diploma or equivalent required; associate's degree preferred.
  • Two years of customer service experience, with a focus on healthcare preferred.
  • Proficient in Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
Our Network

Hackensack Meridian Health is a mandatory influenza vaccination facility. As a courtesy to assist you in your job search, we may send your resume to other areas of our network who may have current openings that fit your skills and experience.



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