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Disability Insurance Program Manager I

2 months ago

Fremont, California, United States Employment Development Department Full time
Job Summary

This is a challenging and rewarding opportunity to lead a team of professionals in the Disability Insurance Program. As a Disability Insurance Program Manager I, you will be responsible for providing leadership and direction to a team of field office units, ensuring that services are delivered in compliance with laws, policies, and procedures governing the Disability Insurance Program.

Key Responsibilities
  • Provide leadership and direction to a team of field office units, ensuring that services are delivered in compliance with laws, policies, and procedures governing the Disability Insurance Program.
  • Develop and maintain staff to ensure proper processing of workload while operating within budgetary limitations.
  • Support continuous capacity building for all unit staff.
  • Encourage open, two-way, communication.
  • Assist in the maintenance of a marketing program, which includes educating and partnering with program customers.
  • Have knowledge of the office budget processes.
  • Comply with all system security, internal control, and employee safety requirements.
  • May serve as office manager in the manager's absence.
  • Act as a coach and role model to members of the management team and to all staff.
  • Support the Branch and Department vision, mission, values, and goals.
Requirements
  • Knowledge of the Disability Insurance Program and its policies and procedures.
  • Leadership and management experience, preferably in a government agency.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of budgeting and financial management principles.
  • Ability to analyze data and make informed decisions.