Contract Administrator

2 weeks ago


Fullerton, California, United States Amtec Direct Hire Full time
Job Description

Job Summary
The Contracts Administrator represents the company in customer service and administration of customer contracts. The role is responsible for customer orders and requests in a manner that reflects quality customer service.

Primary Responsibilities

  • Collaborate with cross-functional teams to review and administer contracts for sustaining and new products.
  • Act as the primary point-of-contact for responsible customers, including order review and entry, and maintain responsibility through all customer requests and updates as necessary.
  • Review and respond to RFQs and RFPs, providing accurate pricing and delivery information according to established departmental policies and approved guidelines.
  • Monitor performance of long-term contracts and agreements, analyzing and summarizing contractual obligations, commitments, and performance for internal stakeholders.
  • Work with product line teams to fulfill contractual obligations and track customer compliance with terms and conditions.
  • Interface with Production Control, Purchasing, Quality, and Shipping/Receiving to expedite and deliver products on time.
  • Correspond with customers regarding contract administration, order receipt, pricing, shipping information, and other necessary details.
  • Perform routine customer follow-up and coordination, including weekly orderbook reviews.
  • Collaborate with Accounting to resolve credit or billing issues related to customer accounts.
  • Account ownership with regular check-ins to ensure accuracy and on-time performance.
  • Work independently with minimal supervision.

Required Qualifications/Experience

  • 5+ years of contracts administration experience.
  • Experience in commercial aerospace and/or defense a plus.
  • Sales order desk or marketing experience preferred.
  • MRP usage helpful.
  • College education preferred or four years of work experience in lieu of degree.
  • Working knowledge of Microsoft Word and Excel.
  • Fundamentals of business and accounting beneficial.
  • Understanding of contracts and purchase order agreements, terms, conditions, and standard business practices.
  • Effective oral and written communication skills; accuracy in daily work essential.
  • Professional demeanor.
  • Ability to interact with customers with friendliness, diplomacy, and patience.
  • Good organization and time management skills.
  • Ability to work well in a team environment.


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