Restaurant Operations Manager
4 weeks ago
At Chase Hospitality Group, we're passionate about delivering exceptional guest experiences. As a Restaurant Operations Manager, you'll play a key role in overseeing the daily operations of our restaurant, working closely with the Restaurant Leader to drive top-line revenue and manage labor and cost of goods.
Key Responsibilities:- Champion the brand's vision and values, ensuring alignment amongst the concept team
- Support a culture of positivity and high standards, where all staff strive for excellence
- Lead by example, creating an environment that's warm, welcoming, and filled with positivity for guests and employees
- Execute standard operating procedures, coordinate restaurant operations during each shift, and determine and implement operating improvements
- Support the Leadership Team in developing and implementing creative and effective staff training initiatives
- Execute efficient operations, keeping guests satisfied and coming back to build sales
- Assist in creating department schedules to ensure budgeted labor costs are met
- Assist in ordering food, beverages, and supplies to ensure all items are in-stock
- Monitor adherence to health, safety, and hygiene standards within the location, ensuring compliance with restaurant security procedures, including alcohol regulations
- Maintain a safe working environment by facilitating safe work behaviors of the team and guests, and maintaining a safe, secure, and healthy facility environment
- 2+ years in a supervisory role with high-volume exposure in a full-service restaurant
- Experience with sales projections, expense budgets, analyzing profit and loss statements
- Focused on building and promoting the company's vision and values
- Ability to learn and bring 'out of the box' ideas to the team
- Self-starter with the ability to motivate and recognize all levels of staff
- Genuine enthusiasm and aptitude for serving people to ensure a WOW factor
- Excellent verbal and written communication skills
- High level of business acumen
- Demonstrates strong problem-solving skills through the ability to diagnose and implement solutions
At Chase Hospitality Group, we're committed to diversity and inclusion, and we welcome applications from all qualified candidates. We're an equal opportunity employer and are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status, or any other legally-protected factors. Disability-related accommodations are available upon request.
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