McKesson Help Desk Representative

3 weeks ago


Fort Worth, Texas, United States McKesson Full time
Job Description

We are seeking a skilled McKesson Help Desk Representative to join our team.

The ideal candidate will have excellent technical skills and be able to troubleshoot customer issues with ease.

This is a fantastic opportunity to develop your skills in technical support.

Estimated Salary: $48,000 - $58,000 per year.

Key Responsibilities
  • Provide technical support to customers via phone and email
  • Troubleshoot customer issues with software and hardware
  • Document all interactions with customers in the Call Tracking System
  • Work collaboratively with internal teams to resolve customer issues
Requirements
  • Excellent technical skills and knowledge of software and hardware
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required; associate's degree preferred

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