Senior Manager, Client Service Operations Specialist
4 days ago
We are seeking a highly skilled Senior Manager, Client Service Operations to join our team at Fidelity Investments. As a key member of our Reimbursement Account Service Team, you will be responsible for providing exceptional service to our clients, ensuring their reimbursement accounts are administered with high quality and efficiency.
Key Responsibilities:
- Provide administrative services and serve as the primary communication point for clients regarding their reimbursement accounts.
- Support large corporate clients with exceptional quality and satisfaction.
- Collaborate with the Sales and Relationship Management Teams to expand Fidelity's healthcare businesses.
- Work closely with the Product Team to develop industry-leading solutions.
Requirements:
- 7-10 years of experience in consultative client account management with a proven ability to build and maintain client relationships.
- 5-7 years of experience servicing large corporate clients.
- Bachelor's Degree or equivalent experience.
- Preferred experience with a broad range of healthcare and wellness benefits.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation and benefits package.
Fidelity Investments is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible workplace that values diversity and promotes equal opportunities for all employees.
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Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full timeJob Description:We are seeking a highly skilled Senior Manager, Client Service Operations to join our team at Fidelity Investments. As a key member of our Reimbursement Account Management team, you will be responsible for providing exceptional service to our clients, ensuring their reimbursement accounts are administered accurately and efficiently.As a...
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