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Senior Auto Dealer Relationship Manager
2 months ago
This role is responsible for developing and maintaining strong relationships with key auto dealer personnel to meet or exceed contract volume, quality, and efficiency goals.
Key Responsibilities:- Build and maintain strong dealer relationships by presenting the company's value proposition to all dealership personnel.
- Exceed monthly and quarterly volume, quality, and efficiency objectives set by management.
- Be well-versed in DRS natural fit IRM partners and deliver Truist solutions to dealer clients as defined by annual objectives.
- Responsible for making quality sales calls to existing dealer clients, averaging a minimum of 100 face-to-face dealer visits per month.
- Utilize technology to document dealer visits and provide documentation of specific dealer issues.
- Act as a trusted advisor to dealer management by being aware of up-to-date industry trends and local developments.
- Be the first line of defense and protect the bank against industry risk such as reputational risk.
- Maintain assigned Key Performance Indicators (KPI).
- Comply with Truist policies with regard to expenses, corporate code of ethics, compliance, and corporate communication.
- Conduct investigations when needed with regard to dealer issues, fraud accounts, straw purchases, and unperfected liens.
- Support the DRS Regional Sales Manager in ad hoc projects and initiatives as required by the business.
- Bachelor's degree or equivalent education and related training.
- 5 years of experience in industry-related territory relationship management.
- Excellent marketing and communication skills.
- Excellent problem-solving skills and analytical abilities.
- Excellent interpersonal skills to maintain strong relationships with dealers and teammates.
- Strong sales, negotiation, and persuasive skills.
- Ability to work independently during times of limited supervision and demonstrate ownership and accountability for their territory.
- Demonstrate proficiency in basic computer applications such as Microsoft Office software products.
- Ability to travel, occasionally overnight.
- Reliable and professional personal transportation to perform designated duties.
- 7 years' experience in the auto finance industry.
- Local knowledge and established relationships within the designated territory.
- Extensive training and development within the auto finance industry.
- Sitting: Constantly.
- Standing: Frequently.
- Walking: Frequently.
- Bending: Occasionally.
- Lifting: Up to 10 lbs.
- Visual/Audio/Speaking: Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
- Manual Dexterity/Keyboarding: Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
- Availability: Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
- Travel: Up to 75%.
Truist Financial Corporation is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
