Business Analyst

1 day ago


Boise, Idaho, United States Idaho Division of Human Resources Full time
Job Title: Business Analyst

Join the Idaho Division of Human Resources as a Business Analyst and contribute to the success of our organization. As a Business Analyst, you will play a key role in supporting the Project Services team in Boise, Idaho.

About the Role:

The Business Analyst will be responsible for analyzing business needs and determining requirements, creating project charters and plans, defining scope and schedule, building workflows, identifying roles and contractor needs, providing support to quality assurance functions and implementation of solutions, and maintaining dynamic communication to keep projects moving forward on schedule.

Responsibilities:
  • Consult with and/or facilitate discussions with agency staff, managers, and/or work-groups to identify operational, program or administrative needs.
  • Use a systematic approach to design, modify or adapt a major program or operation to optimize performance outcomes and to achieve more efficient results.
  • Evaluate current processes in order to recommend process designs and technical solutions, and create to-be workflows, cost-benefit analysis, and business requirements documentation.
  • Create solutions in alignment with operational, policy and program goals/objectives.
  • Design process performance objectives to ensure alignment to business plans.
  • Identify project scope, risks, issues, required training, and resources.
  • Collaborate with stakeholders and follow contracting guidelines to develop contractor statement of work.
  • Monitor and track project budget, schedule and scope, and any approved changes to them during the project.
  • Compare actual performance against performance targets; identify performance issues and necessary solutions.
  • Administer project contracts and monitor and evaluate contractor performance.
Requirements:
  • Good knowledge of project management.
  • Good knowledge of organizational/business analysis and evaluation.
  • Good knowledge of process improvement methodology.
Preferred Experience:
  • Experience manipulating, processing, and extracting value from large, disconnected data sets.
  • Experience with Project Management principles and practices.
  • Experience with SQL, query authoring, and relational databases.
  • Experience with Business Intelligence software.


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