Banking Associate

1 month ago


Dublin, Ohio, United States First Mutual Holding Company Full time
Job Title: Teller

At First Mutual Holding Company, we are seeking a skilled Teller to join our team. As a Teller, you will be responsible for providing exceptional customer service, handling customer accounts, and processing transactions.

Key Responsibilities:
  • Provide excellent customer service by processing customer transactions and answering inquiries.
  • Operate the Teller window, maintain cash limits, and follow policies and procedures to ensure compliance.
  • Open and close deposit accounts and services with accuracy and in accordance with bank policies and regulations.
  • Cross-sell bank products and services by using insights gained about the customer's needs.
  • Assist in performing back office duties, including completing branch reports and balancing ATMs.
Requirements:
  • Experience with handling cash is required.
  • Experience in retail banking, customer service, or financial services is preferred.
  • Proficiency in MS Office or similar software is required.
  • High School Diploma or equivalent is required; Bachelor's degree is preferred.
Work Environment:

The Teller position is performed in an office setting, and the employee must be able to work days and hours branch offices are open. The employee must be able to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear, and speak.

The noise level in the work environment is usually quiet to moderate. The employee must occasionally lift and/or move up to 25 pounds.



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