Director of Food and Beverage Operations
3 weeks ago
Director of Food and Beverage Operations
At Great Wolf Lodge, we are seeking a highly skilled and experienced Director of Food and Beverage Operations to lead our food and beverage department. The successful candidate will be responsible for managing all operational teams, concepts, and performance aspects of food and beverage operations within the lodge.
Key Responsibilities:
- Complete oversight responsibility for all functions, programs, systems, procedures, and operational performance for the food and beverage department.
- Establish procedures and manage consistency for delivery of food and beverage service operations that meet all goals related to budgets and KPI matrices for revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement, and eNPS.
- Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity, and capture optimization, average check, and COGS/Margin management.
- Meet food and beverage financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Requirements:
- Associates Degree in Hospitality Management or similar.
- Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment.
- Documented track record of managing and leading efficient and effective food and beverage operations, services, and programs.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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