Salesforce Administrator and Business Analyst
2 days ago
Rhythm is a leading provider of remote monitoring solutions for implanted cardiac devices, serving over 100,000 patients worldwide. Our cutting-edge patient management platform is designed to enhance patient outcomes and streamline workflows for healthcare providers.
The RoleWe are seeking a highly skilled Salesforce Administrator and Business Analyst to join our team. This individual will play a critical role in supporting and optimizing our Salesforce platform, including standard and custom integrations.
Key Responsibilities- Configure and customize Salesforce to meet the unique needs of Rhythm, leveraging out-of-the-box functionality and custom development when necessary.
- Implement and maintain validation rules, workflows, process builders, and dynamic forms to enhance system efficiency and usability.
- Design, develop, and maintain integrations between Salesforce and other relevant systems to streamline data flow and enhance cross-platform functionality.
- Provide ongoing support to Salesforce users, including troubleshooting issues, resolving user inquiries, and assessing the root of user challenges.
- Develop and maintain comprehensive documentation of Salesforce configurations, processes, and best practices.
- Implement data management best practices to ensure data integrity, accuracy, and consistency within Salesforce.
- Perform regular data audits and quality assurance checks to identify and rectify any data discrepancies or issues.
- Conduct regular system maintenance activities, including managing user profiles, roles, and permissions, performing system upgrades, and optimizing system performance.
- Stay abreast of Salesforce updates and new features to recommend and implement continuous improvements.
- 5+ years of experience as a Salesforce Administrator or similar role, preferably in a technology-enabled healthcare or medical services environment.
- Salesforce Administrator certification is required; additional certifications such as Salesforce Advanced Administrator or Salesforce Platform App Builder are preferred.
- Proficiency in configuring and customizing Salesforce, including but not limited to validation rules, custom objects, visual flow editors, dynamic forms, and Lightning App Builder.
- Experience with Salesforce integrations, including REST and SOAP APIs, and third-party integration tools.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions within Salesforce.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
- Experience with Salesforce Lightning Experience is required.
- Knowledge of healthcare industry regulations and compliance requirements is a plus.
- Base Salary: $90,000 - $110,000, depending on experience.
- Competitive Health, Dental, and Vision Insurance.
- Paid Time Off and Paid Holidays.
- 401(k) with Employer Match.
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Rockville, Maryland, United States Rhythm USA Full timeAbout Rhythm USARhythm USA is a leading provider of remote monitoring solutions for implanted cardiac devices, managing the care of over 100,000 patients. Our innovative patient management platform is designed to enhance patient outcomes and streamline the workflow for healthcare providers.We're seeking a highly skilled Salesforce Administrator and Business...
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Rockville, Maryland, United States Rhythm USA Full timeAbout RhythmRhythm is a pioneering company in remote monitoring for implanted cardiac devices, serving over 100,000 patients. Our cutting-edge patient management platform is designed to enhance patient outcomes and streamline workflows for healthcare providers.The RoleWe are seeking a highly skilled Salesforce Administrator and Business Analyst to...
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