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Spanish-Speaking Customer Support Specialist

2 months ago

Edmond, Oklahoma, United States Wonderful Citrus Full time

Position Overview:
The Bilingual Spanish Customer Service Representative is responsible for managing service-related inquiries from our valued florist partners. This role involves assisting with billing inquiries and confirming floral orders for their establishments, catering to both Spanish-speaking and English-speaking clients.

Key Responsibilities:
1. Handle incoming customer service calls from florists, ensuring a high level of satisfaction.
2. Provide assistance with billing issues and order confirmations.
3. Communicate effectively in both Spanish and English to meet the needs of our diverse clientele.

Qualifications:
• Proficiency in Spanish and English.
• Strong communication and interpersonal skills.
• Experience in customer service or related fields is preferred.