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Bilingual Call Center Specialist

1 month ago

Edmond, Oklahoma, United States Jasco Products Full time
Job Summary

Jasco Products is seeking a highly skilled Bilingual Call Center Tech Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, resolving issues, and exceeding customer expectations.

Key Responsibilities
  • Provide technical support to customers via phone calls, resolving issues and answering general questions.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Stay up-to-date with product knowledge and training to provide accurate and effective support.
Requirements
  • Previous customer service or call center experience is preferred.
  • Working knowledge of consumer electronics is desired.
  • Fluent written and spoken English and Spanish are required.
  • Competency in a Microsoft Windows computer environment is desired.
What We Offer

Jasco Products offers a competitive salary range of $16.70-$17.20 per hour, a dynamic work environment, and opportunities for growth and development.