Front Desk Representative
1 week ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Le Meridien in Dunwoody, GA. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a smooth check-in and check-out process.
Key Responsibilities:- Provide superior guest services, including check-in and check-out, and process all payments according to established hotel requirements.
- Handle guest complaints in a professional and courteous manner, ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling, and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Shaner Hotel Group is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across 14 states and four countries. We offer a range of services for investors, hotel owners, and brands, including hotel development, design and construction, e-commerce, and revenue management.
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Front Desk Representative
2 weeks ago
Atlanta, Georgia, United States Pattern Promotions Full timeJob Title: Front Desk RepresentativePattern Promotions is seeking a highly organized and friendly Front Desk Representative to be the welcoming face of our office. In this role, you will manage front desk operations, greet visitors, handle administrative tasks, and ensure smooth office functioning.Responsibilities:Greet and assist visitors in a professional...
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Front Desk Representative
2 weeks ago
Atlanta, Georgia, United States Fresh Form Draft Full timeJob Title: Front Desk RepresentativeWe are seeking a highly skilled and friendly Front Desk Representative to join our team at Fresh Form Draft. As a key member of our front office team, you will be the first point of contact for our clients, visitors, and employees, providing exceptional customer service and ensuring smooth day-to-day operations of our...
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Front Desk Representative
1 week ago
Atlanta, Georgia, United States FirstService Residential Full timeFront Desk Associate RoleAt FirstService Residential, we're seeking a skilled Front Desk Associate to join our team. As a key member of our front desk team, you'll be responsible for ensuring that all members and guests receive exceptional customer service.Key Responsibilities:Verify member and guest identificationEnsure only active members enter the...
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Front Desk Representative
4 days ago
Atlanta, Georgia, United States Schulte Full timeAbout Schulte Hospitality GroupSchulte Hospitality Group is a leading third-party management company with a rich history in the hospitality industry. Our mission is to provide exceptional service and create memorable experiences for our guests.Job SummaryWe are seeking a dynamic and service-oriented Front Desk Agent to join our team. As a Front Desk Agent,...
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Front Desk Representative
10 hours ago
Atlanta, Georgia, United States FirstService Residential Full timeFront Desk Associate RoleAt FirstService Residential, we're seeking a skilled Front Desk Associate to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Ensure a warm and welcoming experience for all members and guestsVerify identification and...
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Front Desk Representative
4 weeks ago
Atlanta, Georgia, United States The American Hotel Atlanta Downtown Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The American Hotel Atlanta Downtown. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesGuest...
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Front Desk Representative
1 week ago
Atlanta, Georgia, United States Davidson Hospitality Group Full timeFront Desk Agent RoleAt Davidson Hospitality Group, we're seeking a skilled Front Desk Agent to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences.Key Responsibilities:Guest Greeting and Check-in/Check-out: Welcome guests with a warm and friendly attitude, ensuring a seamless check-in...
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Front Desk Representative
4 weeks ago
Atlanta, Georgia, United States LaQuinta Inn Atlanta Airport Full timeJob Title: Front Desk AgentAt LaQuinta Inn Atlanta Airport, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in ensuring they have a positive experience.Key Responsibilities:Greet and Assist Guests: Provide a warm and...
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Front Desk Representative
3 weeks ago
Atlanta, Georgia, United States Crestview Management, LLC Full timeJob Title: Front Desk AgentAt Crestview Management, LLC, we are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...
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Front Desk Representative
1 month ago
Atlanta, Georgia, United States LaQuinta Inn Atlanta Airport Full timeJob Title: Front Desk AgentAt LaQuinta Inn Atlanta Airport, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience. This role requires strong communication and...
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Front Desk Representative
1 week ago
Atlanta, Georgia, United States Residence Inn Atlanta Midtown Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Atlanta Midtown 17th Street. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a friendly...
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Front Desk Representative
2 weeks ago
Atlanta, Georgia, United States Residence Inn Atlanta Downtown Defunct Full timeJob Title: Front Desk AgentResidence Inn Atlanta Downtown is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Answer guest inquiries and provide information about...
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Front Desk Representative
2 weeks ago
Atlanta, Georgia, United States Elwyn Full timeFront Desk Associate RoleAs a Front Desk Associate at Elwyn, you will work independently with minimal supervision, utilizing strong communication, telephone, and customer service skills to provide exceptional support to residents. Key responsibilities include greeting residents, handling inquiries, and ensuring a seamless experience.Key Responsibilities:Meet...
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Front Desk Representative
10 hours ago
Atlanta, Georgia, United States EVEN Hotel Atlanta Cobb Galleria Full timeJob Title: Front Desk AgentLocation: EVEN Hotel Atlanta Cobb GalleriaJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at EVEN Hotel Atlanta Cobb Galleria. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their...
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Front Desk Representative
3 weeks ago
Atlanta, Georgia, United States HEI Hotels & Resorts Full timeJob Title: Front Desk AgentJoin our team at HEI Hotels & Resorts as a Front Desk Agent and be part of a dynamic and growing hospitality company.About the Role:We are seeking a highly motivated and customer-focused individual to join our front office team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room...
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Front Desk Representative
3 weeks ago
Atlanta, Georgia, United States La Quinta Atlanta - PerimeterMedical Center Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at La Quinta Atlanta - Perimeter/Medical Center. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Answer guest...
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Front Desk Representative
1 month ago
Atlanta, Georgia, United States LaQuinta Inn Atlanta Airport Full timeJob Title: Front Desk AgentAt LaQuinta Inn Atlanta Airport, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience. This role requires a warm and welcoming demeanor,...
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Front Desk Representative
3 weeks ago
Atlanta, Georgia, United States Highgate Hotels Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key Responsibilities:Answer guest inquiries and provide information...
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Front Desk Representative
4 weeks ago
Atlanta, Georgia, United States Mainsail Lodging & Development Full timeFront Desk Agent Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Mainsail Lodging & Development. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Provide exceptional...
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Front Desk Representative
7 days ago
Atlanta, Georgia, United States Aimbridge Hospitality Full timeFront Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at the Residence Inn Atlanta Midtown. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring seamless operations at the front desk.Key Responsibilities:Greet and...