Learning Facilitator

2 days ago

Chicago, Illinois, United States TAG - The Aspen Group Full time
Job Title: Facilitator, Learning and Development, TAG University

At TAG - The Aspen Group, we're committed to delivering world-class learning experiences that inspire and enable our people to grow professionally and personally. As a Facilitator, Learning and Development, you'll play a key role in bringing our values to life and modeling our cultural pillars every day.

About the Role

This is an exciting opportunity to join our TAG Learning & Development team as a Facilitator, Learning and Development, TAG University. As a key contributor to delivering world-class learning experiences, you'll be responsible for facilitating learning experiences in classroom and virtual formats, building individuals' leadership and job-specific competencies, and improving individuals' performance and contribution to business results.

Key Responsibilities
  • Facilitate learning experiences for all levels in classroom and virtual formats, including Classroom Studio
  • Certified in multiple learning programs across topics and audiences
  • Communicate clearly and expressively, and be easily understood, making concise points and displaying appropriate energy levels
  • Collaborate effectively with co-facilitators, experience team, stakeholders, and vendors, both in-person and leveraging technology when virtual
  • Manage session environment and participants to ensure learning objectives are met and an inspiring learning experience is delivered, including utilizing various producing technologies
  • Handle challenging discussions and redirect to course content if needed
  • Bring the learning to life by helping learners connect concepts/skills to their roles
  • Demonstrate proficiency with virtual facilitation, using unique features of classroom technology to sustain learner engagement, manage audience participation, and troubleshoot learner tech needs in the session
  • Assist with needs analysis, design, and development of learning solutions, and support with recommendation of learning or performance solution as needed
  • Support evaluation and measurement of programs and implement improvements as needed
  • Support the team toward achieving department goals and priorities
  • Serve as a TAG University ambassador for owners, doctors, and all team members
  • Consult and liaise with other members of the L&D organization
  • Represent and maintain awareness of the brands across the organization
  • Manage daily activities in ClickUp
  • Additional duties as assigned
Requirements/Qualifications
  • 2+ years of experience in virtual and in-person facilitation roles in corporate L&D, education, or professional settings
  • Working knowledge of adult learning theory and principles
  • Excellent verbal and written communication skills
  • Strong listening ability to comprehend and draw connections for learning
  • Strong time management skills, ability to multi-task, flex, think on your feet, and perform effectively under time constraints
  • Strong composure and ability to stay present under stress, comfortable with ambiguity
  • Team player, highly motivated self-starter even under stressful conditions
  • Ability to work with multiple internal and external customers and subject matter experts
  • Advocate for personal development that maintains field relevance and future interests and applications
  • Problem-solving and decision-making skills
  • Authentic and with a high degree of integrity
  • Demonstrates self-awareness and flexibility, open and responsive to feedback
  • Working proficiency with Outlook, Word, Excel, PowerPoint, Zoom, and high learning agility for new and emerging technologies
  • Hybrid role, onsite presence is required

Salary Starting $70,000

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