Concierge Service Specialist
4 days ago
About the Job
We are seeking a dynamic and customer-focused Front Desk Concierge to join our team at ROOST Philadelphia. The successful candidate will have excellent communication skills and the ability to work independently in a fast-paced environment.
Key Responsibilities
- Deliver exceptional customer service, welcoming guests and checking them in
- Process online, phone, and in-person room reservations
- Collect payment from customers and resolve any issues in a timely manner
- Provide information on local amenities and attractions
- Collaborate with colleagues to maintain high-quality guest rooms and accommodate special requests
- Support customers with event planning and arrange VIP services
What We Offer
- A competitive salary range of $40,000 - $60,000 per year
- Full health, vision, life, and dental coverage
- Paid vacation, holiday, personal, and sick days
- A fun and inclusive work environment
Qualifications
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