Residential Concierge Lead

3 weeks ago


Philadelphia, Pennsylvania, United States Post Commercial Real Estate Full time
About the Role:

We are seeking an experienced Residential Concierge Lead to join our team at Post Commercial Real Estate. As a key member of our front desk operations, you will provide exceptional customer service, manage staff, and maintain a safe and secure environment.

Responsibilities:

  • Lead Front Desk Team: Train, counsel, and lead concierges, ensure efficient operations, and maintain a positive work environment.
  • Provide Customer Service: Greet residents and visitors, handle concerns and requests promptly, and assist with apartment fixtures.
  • Administer Packages: Log packages, maintain confidentiality, and direct residents to pick up packages.
  • Maintain Safety: Monitor security cameras, report suspicious activity, and comply with safety rules.

What We Offer:

  • Competitive Salary: Estimated salary: $65,000 - $85,000 per year.
  • Benefits: Comprehensive health insurance, retirement plan, and paid time off.


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