Medical Office Coordinator

3 days ago


Baltimore, Maryland, United States TekWissen ® Full time

Job Title: Sr. Medical Office Coordinator

Location: Baltimore, MD

Duration: 4 Months

Job Type: Contract

Work Type: Onsite

Pay Rate: $18 - $23/hour on W2

Overview:

TekWissen Group is a workforce management provider with a global presence. Our client, a biotechnology product development services company, is seeking a Sr. Medical Office Coordinator to join their team.

Job Summary:

Key Responsibilities:

  • Coordinate day-to-day activities of a multi-faceted medical and/or surgical practice within the Department of Otolaryngology.
  • Ensure a smoothly functioning office and good patient relations.
  • Serve as a resource in a team environment, providing administrative support for medical matters on behalf of physicians.
  • May serve in a lead capacity to orient, train, and direct new medical office coordinators or other office staff.

Specific Duties & Responsibilities:

  • Medical Administrative Support:
    • Handle incoming requests from patients and ensure issues are resolved promptly and thoroughly.
    • Gather patient information, fulfill patient needs, and educate patients where applicable.
    • Document interactions in applicable systems.
  • Patient Scheduling:
    • Schedule appointments in EPIC.
    • Collect insurance information and complete registration in EPIC.
    • Answer complex questions from patients about billing and refer to Client Physician Billing Services and/or JHH Patient Financial Services.
  • Coordination of Surgical Cases:
    • Work with surgical scheduling coordinator to post all OR cases.
    • Verify that the posting sheet is completed and signed by the surgeon and scanned within EPIC.
  • Academic/General Administrative Support:
    • Provide general administrative support to one or more physicians.
    • Answer office phone, schedule meetings, and maintain calendar for physicians.
    • Make travel arrangements and maintain filing system.

Requirements:

  • High school diploma or equivalent required.
  • 2+ years of experience in a medical office setting.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment.

TekWissen Group is an equal opportunity employer supporting workforce diversity.



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