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Freight Solutions Account Manager
2 months ago
Company Overview: GlobalTranz, a division of Worldwide Express, is a leading technology-driven freight brokerage firm that specializes in LTL, full truckload, third-party logistics, and expedited shipping services. With a commitment to innovative logistics technology, GlobalTranz optimizes freight movement efficiency and aligns shipper demand with carrier capacity in near real-time. Our extensive network of freight agents has positioned us as a fast-growing market leader, serving over 115,000 shippers.
Position Summary: The Logistics Account Executive plays a crucial role in managing the freight operations for designated shipping accounts. This role is pivotal in establishing customer trust, enhancing company capabilities, and achieving superior gross net revenue/profit. Responsibilities encompass freight sales, customer pricing, carrier negotiations, and operational management.
Key Responsibilities:
- Act as a consultative resource for clients, providing insights on service offerings, market dynamics, and industry benchmarks while delivering competitive quotes.
- Develop tailored strategies and solutions to address the unique challenges faced by each client.
- Provide quotes for both spot and contractual freight opportunities.
- Foster and maintain strong customer relationships, driving growth on assigned accounts.
- Negotiate pricing with carriers and build a robust carrier network for specific lanes.
- Oversee both broker and customer service functions for assigned shipments and accounts.
- Ensure effective communication regarding payment issues, operational concerns, and customer needs.
- Adhere to established operating procedures and protocols.
- Respond proactively to the needs of other company departments.
- Deliver cost-effective solutions prioritizing the long-term interests of the customer.
- Achieve individual goals that contribute to the agency's annual objectives.
Qualifications:
- A minimum of one year of experience in logistics, sales, or account management is required.
- A High School Diploma or equivalent is mandatory.
Skills:
- In-depth knowledge of the freight brokerage and trucking sectors.
- Exceptional written, verbal, and interpersonal communication abilities.
- Strong negotiation skills characterized by persuasiveness, confidence, and resilience.
- Detail-oriented with excellent organizational and problem-solving capabilities.
- Proficient in time management and self-motivation, capable of working independently.
- Able to thrive in a dynamic environment and meet performance metrics.
- Basic proficiency in Microsoft Excel and Word.
Compensation:
- Base salary plus uncapped commissions, with a target annual income ranging from $90,000 to $120,000 or more.