Senior Technical Product Manager: Trust

4 weeks ago


Austin, Texas, United States Care Full time
About the Role

Care.com is a consumer tech company with a mission to solve a human challenge we all face: finding great care for the ones we love. We're on a quest to build a platform that connects people in new ways, using data analytics, AI, and the latest technologies. If you're passionate about using your talent for good, Care.com is the place for you.

We're seeking a Senior Technical Product Manager to join our Trust and Safety team. As a key member of our product team, you will be responsible for delivering initiatives to make our value proposition a reality. You will work closely with our engineering teams to build, launch, and improve new and existing features.

The ideal candidate will have a strong background in product management, with a focus on trust and safety. You will be responsible for identifying and measuring current trust scenarios and risk exposure, and developing data-backed recommendations to inform sound strategy. You will also be responsible for collaborating with cross-functional teams to drive business results.

Key Responsibilities

  • Develop and execute a product strategy to improve trust and safety on our platform
  • Work closely with engineering teams to build, launch, and improve new and existing features
  • Collaborate with cross-functional teams to drive business results
  • Identify and measure current trust scenarios and risk exposure
  • Develop data-backed recommendations to inform sound strategy

Requirements

  • 6-8 years of product management experience
  • 3+ years of Trust and Safety experience
  • Strong background in product management, with a focus on trust and safety
  • Ability to drive clarity while balancing multiple perspectives and stakeholders
  • Comfortable diving into ambiguous technical problems, working closely with engineering teams

About Care.com

Care.com is a leading provider of online services for finding family care and care jobs. We're available in 21 countries and have a mission to solve a human challenge we all face: finding great care for the ones we love. We're passionate about using our talent for good and building a platform that connects people in new ways.

We offer a competitive salary range of $150,000-$170,000, as well as a variety of benefits, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).



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