Training and Development Manager

7 days ago


Long Island City, United States Live On NY Full time

At LiveOnNY, we save lives, provide comfort, and strengthen legacies through organ, eye, and tissue donation for the 13 million New Yorkers we serve.

This role is a critical part of our team, responsible for developing, planning, implementing, delivering, and evaluating orientation for newly hired staff and the ongoing training and development of Family Engagement staff. The specialist serves as a consultant and mentor to all Clinical Operations as it relates to Family Engagement, supporting and fostering the mission, vision, and core values of LiveOnNY.

Key Responsibilities:

  • Maintain current knowledge of educational and training requirements, ensuring that staff training aligns with current policy and practices.
  • Develop, facilitate, and analyze the effectiveness of LiveOnNY's departmental education and development, utilizing varying platforms to deliver quality training programs.
  • Coordinate orientation and onboarding process of newly hired/transferred staff, develop and maintain clinical resource materials, and assist in the development and design of a preceptor program.
  • Provide onsite response to advocate for donation and support families through the organ and tissue donation process.
  • Serve as a Family Service Lead, managing daily activity in collaboration with Referral Administrator and Clinical Ops Leadership, and serve as a resource to LiveOnNY staff through coaching and debriefing on donation conversation and process.

Requirements:

  • Bachelor's degree in counseling, psychology, or social services, crisis intervention, or education, or two years' experience in organ procurement consent, required.
  • Excellent knowledge of the dynamics of grief and bereavement.
  • Experience in trauma/critical care setting helpful.
  • Ability to read, analyze, and interpret healthcare periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to effectively present information and respond to questions from all levels of personnel, customers, and the public.

Estimated Salary: $120,000 - $140,000 per year



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