Aerospace Claims Director

2 weeks ago


Chicago, Illinois, United States American International Group Full time
Transformative Opportunity in Aerospace Claims

We are seeking a seasoned professional to lead our North American Aerospace Claims team as a Claims Complex Director. This role requires a deep understanding of complex aircraft damage claims and the ability to manage and adjust claims across all sub-classes.

Key Responsibilities:
  • Proactive management and adjusting of aerospace claims, with a focus on complex first-party and third-party general aviation claims.
  • Develop and maintain effective relationships with internal stakeholders, global, regional, and local aerospace customers, and brokers.
  • Identify and report claim trends, lessons learned, and risk management opportunities to aerospace stakeholders.
  • Support underwriting partners in account management and new business development.
  • Actively participate in team talent development through internal training programs and informal mentoring.
Requirements:
  • Strong technical aerospace claim capability to manage and adjust AIG's NA Aerospace complex aircraft damage and liability claims.
  • Technical expertise in managing/minimizing the total cost of complex aerospace claims.
  • Excellent interpersonal and written communication skills, including the ability to explain technical issues and problem-solve.
  • Developed computer proficiency with an aptitude for both common and specialized claims systems programs and applications.
  • Self-motivated, with the ability to manage time and prioritize.
  • Willingness to assist in developing teammates' technical aerospace proficiencies.
About AIG:

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.



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