Cyber Claims Advocate

2 weeks ago


Chicago, Illinois, United States Willis Towers Watson Full time
Job Title: Associate Director

Willis Towers Watson is seeking an experienced Associate Director to lead our Cyber Claims team. As a key member of our team, you will be responsible for providing expert guidance and support to our clients and brokers in the area of cyber and technology errors and omissions (E&O) insurance coverage.

Key Responsibilities:
  • Assume responsibility for a robust book of claims and help populate the claims database
  • Confer with clients and brokers to tailor policy language and program design to meet clients' needs
  • Advise clients of their claim-related obligations under the policies and establish client-specific claims management procedures
  • Provide claims advocacy on behalf of clients by providing written responses to carrier coverage positions and negotiating favorable claim resolutions
  • Support new business efforts by participating in sales presentations and RFPs
  • Monitor and evaluate the performance of carriers' claim services for your clients
  • Participate in strategic client meetings as required
  • Maintain direct relationships with key clients, markets, and their respective outside legal counsel and vendors
  • Review and provide insightful commentary on new policy forms and proposed amendments to existing coverage
  • Prepare white papers and newsletters concerning recent developments in the law and insurance marketplace
Requirements:
  • Law degree highly preferred
  • Prefer at least 7 years of insurance or litigation experience, with a focus on Cyber and E&O
  • Broker's license within 1 year of obtaining this position
  • Extensive knowledge of cyber liability insurance, including deep experience at the primary insurance level handling ransomware events and complex network interruption losses
  • Knowledge of claim handling and claim adjudication processes and procedures
  • Strong communication skills both verbal and written at executive level
  • Ability to analyze and provide concise conclusions
  • Claims advocacy skills
  • Time management skills
  • Proficient computer skills relevant to Microsoft Office, Outlook, and web-based applications
  • Data analytics and benchmarking
  • Knowledge of laws, legal codes, procedures, and processes involving insurance
Compensation and Benefits:

Willis Towers Watson offers a competitive benefit package, including health and welfare benefits, leave benefits, and retirement benefits. The base salary compensation range for this role is $160,000-$170,000 USD per year. This role is also eligible for an annual short-term incentive bonus.



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