Customer Service Representative

2 weeks ago

Chester, Virginia, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and detail-oriented Part-time Support Specialist to join our team at Michaels Stores. As a key member of our store operations team, you will play a critical role in ensuring a positive customer experience and maintaining a well-organized and well-stocked store environment.

Key Responsibilities
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
  • Conduct cash reconciliation and bank deposits, and perform time edits
  • Complete inventory processes, including Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities
  • Complete merchandising processes, including Negative On Hand (NOH) review and price changes
  • Maintain brand visual standards and signage standards
  • Assist with on-boarding of new Team Members
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Support shrink and safety programs
  • Support Sunday (Friday in CAN) Ad set process and ensure signs are maintained and visible to customer; sign Daily Deals
  • Assist with Omni channel processes
  • Support freight flow processes; perform Store In Stock Optimization (SISO) duties
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others
  • Operate cash register and line busting as assigned
  • Acknowledge customers, help locate product and provide solutions
  • Support an accurate inventory to drive sales and reduce shrink
Requirements
  • Basic computer skills
Preferred Qualifications
  • Retail and cash handling experience is preferred
Work Environment
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press

Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.

  • Customer Service Representative

    4 weeks ago

    Chester, Virginia, United States Teleperformance USA Full time

    {"h1": "Customer Service Representative", "p": "At Teleperformance USA, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and exceeding customer...

  • Customer Service Representative

    3 weeks ago

    Chester, Virginia, United States Teleperformance USA Full time

    About Teleperformance USAWe are a global digital business services company that delivers innovative solutions to help our clients streamline their business and improve customer experiences.Our team is passionate about making a difference in the lives of our customers, and we're looking for talented individuals to join us in this mission.Job SummaryWe are...

  • Customer Service Representative

    4 weeks ago

    Chester, Virginia, United States Teleperformance USA Full time

    {"title": "Customer Service Representative", "description": "About Teleperformance USAWe are a global digital business services company that delivers innovative solutions to help our clients succeed in a rapidly changing world.As a Customer Service Representative, you will be the face of our company, interacting with customers via phone, email, chat, and...

  • Customer Service Representative

    4 weeks ago

    Chester, Virginia, United States Suburban Propane Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesHandle a high volume of customer inquiries and resolve...

  • Customer Service Representative

    2 weeks ago

    Chester, Virginia, United States Van Andersen - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our customers and helping them achieve their goals.ResponsibilitiesEstablish and maintain strong relationships with...

  • Customer Service Representative Seasonal

    1 week ago

    Chester, Virginia, United States TDB Communications, Inc. Full time

    Job Title: Customer Service Representative SeasonalTDB Communications, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Representative. As a key member of our contact center team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring...

  • Customer Service Representative

    1 month ago

    Chester, Virginia, United States Argent Federal Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Argent Federal Credit Union. As a key member of our operations team, you will play a vital role in delivering exceptional member experiences and building strong relationships with our members.Key Responsibilities:Develop and enhance member...

  • Customer Service Representative

    1 week ago

    Chester, Virginia, United States MAXIMUS Full time

    About the RoleAt Maximus, we are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.You will be working in a fast-paced environment, handling a high...

  • Customer Service Representative Seasonal

    2 weeks ago

    Chester, Virginia, United States TDB Communications, Inc. Full time

    Job Title: Customer Service Representative SeasonalWe are seeking a highly motivated and experienced Customer Service Representative to join our team at TDB Communications, Inc. in Chester, VA.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and...

  • Customer Service Representative

    2 weeks ago

    Chester, Virginia, United States MAXIMUS Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will be responsible for providing exceptional customer care to some of the most vulnerable communities in America who need to navigate complex healthcare plans.Our comprehensive training program will equip you...

  • Customer Service Representative Seasonal

    3 weeks ago

    Chester, Virginia, United States TDB Communications, Inc. Full time

    Job Title: Customer Service Representative SeasonalWe are seeking a highly motivated and experienced Customer Service Representative to join our team at TDB Communications, Inc. in Chester, VA.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients through various communication channels,...

  • Customer Service Representative Seasonal

    2 weeks ago

    Chester, Virginia, United States TDB Communications, Inc. Full time

    Job Title: Customer Service Representative SeasonalWe are seeking a highly motivated and experienced Customer Service Representative to join our team at TDB Communications, Inc. in Chester, VA.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients through various communication channels,...

  • Customer Service Representative

    4 weeks ago

    Chester, West Virginia, United States Eric Waggoner - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.Key ResponsibilitiesCustomer Relationship...

  • Customer Service Representative

    3 weeks ago

    Chester, Virginia, United States Suburban Propane Full time

    {"Overview": "We are seeking a skilled Customer Relations Specialist to join our team at Suburban Propane. As a key member of our customer service team, you will play a pivotal role in delivering exceptional customer experiences, driving customer retention, and identifying new sales opportunities. Responsibilities: * Handle a high volume of incoming calls,...

  • Customer Service Representative

    3 weeks ago

    Chester, Virginia, United States Raising Cane's Chicken Fingers Full time

    Customer Service AssociateWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide top-notch customer service to our guests, responding to...

  • Customer Service Representative

    4 days ago

    Chester, Virginia, United States Food Lion Full time

    Customer Lead Job DescriptionAt Food Lion, we strive to provide our customers with a positive shopping experience. As a Customer Lead, you will play a crucial role in achieving this goal by providing fast, easy, flexible, and friendly service to our customers.Key Responsibilities:Provide excellent customer service by greeting customers, answering questions,...

  • Customer Service Representative

    1 week ago

    Chester, Virginia, United States Food Lion Full time

    Job Title: Customer LeadAt Food Lion, we are committed to providing our customers with an exceptional shopping experience. As a Customer Lead, you will play a critical role in achieving this goal by delivering fast, easy, flexible, and friendly service to our customers.Key Responsibilities:Provide prompt and accurate service to customers, engaging them to...

  • Customer Service Representative

    3 weeks ago

    Chester, Virginia, United States PNC Full time

    Job OverviewPNC is seeking a skilled Part Time Teller to join our Retail Branch organization. As a key member of our team, you will provide exceptional customer service, accurately process high-volume customer banking transactions, and develop banking product referral opportunities through strong customer relationship skills.Key ResponsibilitiesDeliver a...

  • Customer Service Representative

    3 weeks ago

    Chester, Virginia, United States Sam's Club Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Personal Shopper at Sam's Club. As a Personal Shopper, you will be responsible for providing exceptional customer service, promoting Membership benefits, and supporting the sales and marketing efforts of our store.Key Responsibilities:Develop and maintain...

  • Customer Service Associate

    2 weeks ago

    Chester, Virginia, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...