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Client Solutions Associate

2 months ago


Charlotte, North Carolina, United States FactSet Full time
{"Job Summary

FactSet is seeking a highly motivated and detail-oriented Client Solutions Associate to join our team. As a Client Solutions Associate, you will be responsible for building deep client relationships, promoting product usage and adoption, and ensuring smooth user onboarding.

Key Responsibilities
  • Partner with clients to understand their business and investment processes and provide solutions using FactSet products
  • Provide support for FactSet applications and create custom FactSet models, screens, and automated processes
  • Plan and lead product trainings in client offices and at training seminars
Requirements
  • Strong interest in Finance and/or FinTech
  • Client centric mindset
  • Desire to collaborate across teams to create unique and innovative solutions
  • Experience or desire to be client facing in a support role
  • Proficiency at learning and using new technology
  • Exceptional verbal and written communication skills
  • Ability to build relationships and work on teams
  • Strong analytical and problem-solving abilities
  • Strong knowledge of Microsoft Office with Excel skills
  • Bachelor's Degree Conferred by May of 2024
What We Offer
  • The opportunity to join a growing firm with a proven track record of success for over 40 years
  • A 6-month long foundational training program that equips you with a strong understanding of FactSet's business and its clients
  • As a member of our client-facing team, you'll experience the autonomy and trust needed to make your mark, contribute to the success of our clients, and have a direct impact on FactSet's business
  • Career progression planning and a focus on professional development
  • A social community dedicated to volunteerism, intramural sports, and team-building events
About FactSet

FactSet Research Systems Inc. is a global provider of integrated financial information, analytical applications and industry-leading services for the investment and corporate communities.

As a publicly traded company (NYSE:FDS | NASDAQ:FDS) recently added to the S&P 500 index, FactSet delivers superior content, analytics, and flexible technology to help more than 170,000 users see and seize opportunity sooner.

For over 40 years, the company has served financial professionals, which include portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients.

FactSet gives our clients the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry-leading support from dedicated specialists.

FactSet is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

"}