Customer Service Representative

3 weeks ago


Watertown, Massachusetts, United States HYATT Hotels Full time

Key Responsibilities:

As a Guest Service Agent at HYATT Hotels, you will be responsible for providing exceptional customer service to all hotel guests. This includes checking in and checking out guests, handling cash transactions, and responding to telephone inquiries. You will also be responsible for providing local information to guests and ensuring that their stay is comfortable and enjoyable.

Requirements:

To be successful in this role, you will need to have excellent communication and organizational skills, as well as a strong ability to work in a fast-paced environment. You will also need to be able to work effectively as part of a team and provide exceptional customer service to guests from diverse backgrounds.

What We Offer:

As a Guest Service Agent at HYATT Hotels, you will have the opportunity to work in a dynamic and supportive environment, where you will be able to develop your skills and advance your career. You will also have access to a range of benefits, including competitive pay and opportunities for professional development.



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