Customer Service Specialist

4 days ago


Austin, Texas, United States Canon USA & Affiliates Full time
Job Description

Estimated salary range: $35,000 - $50,000 per year.

We are seeking a Customer Service Specialist to join our team at Canon USA & Affiliates. In this role, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our site.

Main Responsibilities:

  • Provide timely and accurate delivery of work assignments.
  • Respond to customer inquiries and requests via various communication channels.
  • Foster excellent customer relationships through effective communication and problem-solving skills.
  • Contribute to the creation of a comprehensive Site Procedure Guide to ensure accurate recording of account processes.
  • Perform routine upkeep and maintenance of equipment.

About You:

  • High School Diploma or equivalent required.
  • Less than one year of related experience preferred.
  • Basic computer skills and technical knowledge essential.
  • Able to multitask and prioritize tasks to meet deadlines.
  • Excellent customer service and communication skills required.

Benefits:

  • Competitive compensation package including medical, dental, vision, and 401(k) Savings Plan.
  • Discretionary profit sharing and success sharing opportunities.
  • Educational assistance and recognition programs available.


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