Customer Service Specialist
4 days ago
Estimated salary range: $35,000 - $50,000 per year.
We are seeking a Customer Service Specialist to join our team at Canon USA & Affiliates. In this role, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our site.
Main Responsibilities:
- Provide timely and accurate delivery of work assignments.
- Respond to customer inquiries and requests via various communication channels.
- Foster excellent customer relationships through effective communication and problem-solving skills.
- Contribute to the creation of a comprehensive Site Procedure Guide to ensure accurate recording of account processes.
- Perform routine upkeep and maintenance of equipment.
About You:
- High School Diploma or equivalent required.
- Less than one year of related experience preferred.
- Basic computer skills and technical knowledge essential.
- Able to multitask and prioritize tasks to meet deadlines.
- Excellent customer service and communication skills required.
Benefits:
- Competitive compensation package including medical, dental, vision, and 401(k) Savings Plan.
- Discretionary profit sharing and success sharing opportunities.
- Educational assistance and recognition programs available.
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