Clinical Operations Manager

3 weeks ago


Portsmouth, Virginia, United States US Derm Support Roles Full time
Overview

We are seeking a highly skilled and experienced Clinical Team Lead to join our team at Forefront. As a key member of our leadership team, you will be responsible for providing daily on-site leadership and effective management of clinic operations.

Responsibilities
  • Maximize clinic and team efficiency, productivity, and teamwork
  • Lead excellent workplace culture in partnership with practice manager and physician(s)
  • Oversee clinical operations with a focus on management of medical staff, KPI management, and process improvement
  • Assist with talent recruitment, onboarding, and training
  • Responsible for medical support staff performance to ensure delivery of highest quality of patient care
  • Lead CLIA compliance and biannual audits
  • Acts as a role model and subject matter expert for policies and procedures set in place by management
  • Responsible for Clinical Assistant, Receptionists, Biologic and Surgical Coordinators duties as needed
  • Provides regular updates to Practice Manager and Physician Leader
Qualifications
  • Bachelor of Science or Business Administration is preferred
  • Minimum Post High-school education in a medical support field such as Medical Assistant, Licensed Practical Nurse, or Registered Nurse, is required
  • Must hold current certification/licensure and must maintain certification/licensure throughout employment
  • 2 years of previous experience in Dermatology/Mohs surgery is preferred
  • 2 years of direct leadership experience are preferred
  • Must maintain CPR Certification
  • Must be able to travel between responsible clinics
  • Proficiency with computers including Microsoft Office and EMR experience
  • Ability to work effectively and cooperatively with staff, clients, and visitors
  • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
  • Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness
  • Ability to maintain confidentiality of information


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