Account Director

2 weeks ago

Las Vegas, Nevada, United States Unwired Solutions Full time
Job Title: Account Manager

At Unwired Solutions, we are seeking a highly skilled and motivated Account Manager to join our team. As an Account Manager, you will be responsible for managing a large client caseload, ensuring clients' needs are met, and driving business growth.

Key Responsibilities:
  • Manage a large client caseload, ensuring clients' needs are met and exceeded.
  • Initiate and manage successful onboarding of new clients, ensuring a seamless transition.
  • Negotiate agreements with clients to maximize profits and drive business growth.
  • Review client's monthly invoices for accuracy and ensure timely payment.
  • Develop strong professional relationships with clients, stakeholders, leadership, and team members.
  • Monitor account status on a regular and consistent basis, identifying areas for improvement and implementing solutions.
  • Collaborate with multiple departments to ensure client's needs and expectations are met and exceeded.
  • Run ad-hoc reports per client requests, providing data-driven insights to inform business decisions.
Requirements:
  • Bachelor's degree in Business Management or equivalent experience.
  • Professional individual with ability to perform independently as well as part of a team.
  • Willingness to learn new systems and applications, with a strong ability to adapt to change.
  • Excellent communication skills, both written and verbal, with a strong ability to negotiate and build relationships.
  • Strong negotiation skills, with the ability to develop solutions that meet both client and company needs.
  • Ability to proactively identify areas of improvement and act with a sense of urgency.
  • Ability to multi-task, work with multiple team members, and manage deadlines.
  • High-quality organizational skills, with a strong attention to detail.
  • Familiarity with CRM or Salesforce, with a strong ability to learn new systems.
  • Reliable and self-accountable, with a strong ability to perform job-related tasks, finish assigned projects, and meet deadlines.
Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

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