Senior Donations and Family Advocate Manager
1 week ago
Live On Nebraska is seeking a highly skilled Senior Donations and Family Advocate Manager to support families through the organ, tissue, and eye donation process. As a key member of our team, you will play a crucial role in advocating for donation and providing exceptional family support.
About Us
At Live On Nebraska, we strive to provide a comprehensive and competitive benefits package that fosters growth, satisfaction, and creativity for our team members. Our organization values diversity, equity, and inclusion, and we are committed to creating an environment that welcomes and empowers all individuals.
Job Description
The Senior Donations and Family Advocate Manager will be responsible for conducting hospital rounds to assess donor readiness, participating in huddles with hospital partners, and informing families about their loved one's donor status. This role requires strong advocacy skills, effective communication, and the ability to work collaboratively with colleagues to achieve shared goals.
Key Responsibilities
- Advocate for Donation:
- Conduct hospital rounds to assess donor families' readiness for donation conversations.
- Participate in huddles with hospital partners to discuss the best timing for approaches.
- Inform families about their loved one's donor status if registered.
- Present donation opportunities to families and advocate throughout the process.
- Documentation and Compliance:
- Identify the legal decision-maker and provide the option for donation.
- Complete necessary paperwork, including authorization for donation and medical/social history (DRAI).
- Accurately track and document responsibilities in real-time.
- Family Support:
- Guide families through the donation process, explaining authorization, procedures, timing, and recovery.
- Facilitate memory-making activities when appropriate and approved by the family.
- Professional Development and Collaboration:
- Participate in community events and education opportunities.
- Engage in case debriefs and quality investigations to improve processes.
- Collaborate with colleagues to share knowledge and skills for continuous professional development.
- Training and Development:
- Mentor and train team members in job skills and advanced principles.
- Develop and update departmental orientation resources.
- Coordinate and facilitate orientation and training sessions.
Schedule:
- Participate in scheduled 24-hour on-call shifts.
- Respond to referral and case activity needs promptly.
- Respond to emails and communications during shifts.
- Evening home time unless traveling for a case.
- Attend department meetings, trainings, and case debriefs as needed.
Salary and Benefits:
We offer a competitive salary range of $80,000 - $100,000 per year, depending on experience, plus a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Requirements:
To be successful in this role, you will need:
- Mastery of the Advanced Donation and Family Advocate role.
- At least 6 months of experience in an advanced advocacy role.
- Significant positive contributions to the department and organization.
- Bachelor's degree in Social Work, Psychology, Nursing, or related field; Master's degree preferred.
- Background in crisis intervention and advocacy preferred.
- Experience in healthcare, organ procurement, or transplant beneficial.
- Valid driver's license and personal auto insurance.
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