Veterinary Reception Specialist
2 weeks ago
Company Overview:
St. Louis Cat Clinic is a reputable and innovative multi-doctor feline practice dedicated to providing exceptional care for our feline patients. Our clinic offers a wide range of services including Preventative Care, Surgery, Dentistry, Digital Radiology, Ultrasonography, and more.
Position Summary:
As a Veterinary Reception Specialist, you will play a crucial role in ensuring a welcoming and efficient environment for our clients and their pets. Your responsibilities will include:
- Maintaining the aesthetic appeal of the reception area.
- Welcoming clients and their pets with warmth and professionalism.
- Addressing inquiries and managing client concerns effectively.
- Handling phone calls and emails, directing them to the appropriate personnel.
- Scheduling appointments to optimize clinic workflow.
- Processing client check-ins and check-outs, including payment transactions.
Our reception team is dedicated to providing compassionate support to clients during challenging times, and it is essential to be comfortable with various medical outcomes.
Work Environment:
This position may involve exposure to unpleasant odors and sounds, as well as potential risks such as bites, scratches, and animal waste.
Professional Development:
We offer numerous opportunities for professional growth through interactive training and development programs, whether you aim to excel in your current role or pursue advancement within the organization.
Qualifications:
We are seeking candidates who possess the following attributes:
- A minimum of 1 year of experience in a veterinary reception role is preferred.
- Compassionate demeanor, calm under pressure, and a strong team player.
- Excellent organizational skills and proficiency in computer applications.
- Self-motivated with a commitment to continuous learning and skill enhancement.
Employee Benefits:
We provide our team members with a comprehensive benefits package, which includes:
- Health, dental, and vision insurance.
- 401k plan with matching contributions.
- Paid vacation and sick leave for all employees.
- Paid parental leave and bereavement programs.
- Continuing education allowances for eligible roles.
- Tuition assistance and career development opportunities.
- Referral bonuses for various positions.
- Additional perks may include personal pet discounts and holiday pay.
Note: Some benefits may vary based on employment status.
For more information regarding our equal opportunity statement and job requirements, please refer to our official resources.
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