Retail Sales Lead

2 days ago


Santa Clara, California, United States Fabletics Full time
About the Role

Fabletics is seeking a highly motivated and customer-focused Sales Lead to join our team at Valley Fair in Santa Clara, CA. As a Sales Lead, you will be responsible for providing an exceptional customer experience and driving sales and operations in our retail store.

Key Responsibilities
  • Embody our culture and values, providing insight to customers on how to live their passion.
  • Actively engage customers in new and meaningful ways, providing knowledge on our products and services.
  • Drive customer engagement through store events, promotions, and community projects.
  • Provide training and feedback to associates on our customer experience playbook and performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Maintain store merchandising guidelines to create an easy-to-shop environment.
  • Actively participate in providing feedback to the Store Manager to continuously improve the business.
  • Meet and exceed store objectives in performance, productivity, efficiency, and quality standards.
  • Serve as a resource for product knowledge to customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements
  • 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
  • Knowledge and familiarity of active lifestyle choices, such as yoga, cycling, and running.
  • Ability to socially interact with customers, employees, and business partners.
  • Ability to work with large teams and have great interpersonal skills.
  • Self-motivated, a good communicator, and able to bring out the best in others.
  • Familiarity with retail inventory and POS systems.
  • Ability to multitask, set priorities, and work well under pressure.
  • Flexibility in work hours, open to working evenings, weekends, and national holidays.
What's in It for You?
  • A competitive salary between $20.00 per hour, depending on experience.
  • 70% employee discount on Fabletics Brands.
  • Free outfits each month.
  • Paid sick time.
  • 401k match.
  • Annual bonus plan.
  • Paid time off.

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