Dairy Queen Assistant Manager
2 weeks ago
Meadowbrook Restaurant Company Inc. is seeking a highly skilled and motivated Assistant Manager to join our team. As a key member of our leadership team, you will be responsible for ensuring exceptional customer service, managing inventory and cash controls, and developing a highly skilled and productive team.
Key Responsibilities- Customer Service: Greet and welcome customers, strive to exceed their expectations, and deliver fan-first service through timely and quality service.
- Inventory and Cash Controls: Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls.
- Team Development: Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team.
- Restaurant Operations: Create and maintain a positive, safe, clean, and inviting environment for customers and team members.
- Problem-Solving: Calmly solve customer concerns and embrace Dairy Queen's service recovery standards.
- Leadership Experience: Minimum 1-3 years of high-volume restaurant leadership experience; previous quick service restaurant experience strongly preferred.
- Education: High School diploma or equivalent.
- Skills: Proven track record of effectively managing COGS and labor, strong knowledge and application of safe food handling practices, and ability to work in and out of different temperature ranges.
- Certifications: Must be ServSafe certified.
Meadowbrook Restaurant Company Inc. is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced leader looking for a new challenge, please submit your application.
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