Proctor and Testing Center Operations Specialist
1 week ago
The Proctor and Testing Center Operations Specialist is a vital member of our team, serving as the face of Prometric in test centers worldwide. This exciting opportunity requires individuals who thrive in fast-paced environments that support people taking life-changing exams.
Responsibilities- Maintain expert knowledge of test center policies, practices, and procedures
- Greet examinees and verify identification
- Perform required security checks, including the use of wands
- Continuously monitor candidates as they complete exams
- Report and resolve candidate issues with urgency
- Maintain a secure environment and materials in the test center at all times
- Ensure every candidate receives a fair and comfortable testing experience
- Represent Prometric's vision, mission, and values
- High school diploma or equivalent required
- College experience a plus
- Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
- Must be 18 years of age to qualify
- Ability to bend, stoop, and lift up to 40 pounds
- Ability to remain in a stationary position for extended periods while administering exams
- Ability to physically move through the test room every 8-10 minutes and escort candidates to and from the testing room
Estimated salary: $45,000 - $65,000 per annum, depending on location and experience.
Prometric offers a range of benefits, including 12 paid holidays off annually based on work schedule, no selling or quotas, office setting environment, and more.
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