Senior Trailer Service Coordinator

4 days ago


Houston, Texas, United States Nationwide Trailers Full time

**Job Title:** Senior Trailer Service Coordinator

Nationwide Trailers is seeking a skilled Senior Trailer Service Coordinator to join our team. As a key member of our operations department, you will play a vital role in coordinating the day-to-day activities of our trailer service division.

**Estimated Salary:** $60,000 - $80,000 per year

In this role, you will assist in internal sales processes, ensuring seamless communication and collaboration between departments. You will also work closely with our service advisor to address customer inquiries and maintain high customer satisfaction.

As a Senior Trailer Service Coordinator, you will track incoming/outgoing warranty related issues, order and document warranty related part claims, and work on warranty claims alongside the service advisor. You will also maintain a clean and organized office environment, perform inspections and appraisals of services rendered, and inspect every repair prior to leaving the shop to ensure quality standards.

**Key Responsibilities:

  • Assist in internal sales processes, ensuring seamless communication and collaboration between departments.
  • Work closely with our service advisor to address customer inquiries and maintain high customer satisfaction.
  • Track incoming/outgoing warranty related issues, order and document warranty related part claims, and work on warranty claims alongside the service advisor.

**Requirements:

  • 2+ years of experience in a similar role or industry.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and meet deadlines.

**What We Offer:

  • A competitive salary range of $60,000 - $80,000 per year.
  • Ongoing training and professional development opportunities.
  • A collaborative and supportive work environment.


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