Relationship Manager

2 days ago


Washington DC USA, United States Pinnacle Infotech Full time
About the Position

The Relationship Manager is a key role at Pinnacle Infotech, responsible for building and maintaining strong relationships with our clients. As the voice of the client, you will understand their needs and priorities, and work closely with our internal teams to deliver exceptional results.

Key Responsibilities
  • Onboard new clients and ensure a smooth transition to our services
  • Support our Production team in delivering high-quality projects and resolving any quality or customer satisfaction concerns
  • Represent Pinnacle Infotech at industry events and presentations to clients and prospects
  • Contribute to our knowledge database and provide valuable insights to our leadership and Business Development teams
  • Ensure smooth account management and address any business matters on accounts
Requirements

To be successful in this role, you will have:

  • 5+ years of experience in the AEC industry, with knowledge of constructability, codes, and construction ecosystem stakeholders
  • Fluency in business administration practices, particularly with client success
  • Proficiency in BIM technology
  • Experience in a global work environment
What We Offer

Pinnacle Infotech offers a dynamic and supportive work environment, with opportunities for growth and development. As a Relationship Manager, you will have the chance to work with a talented team of professionals and make a real impact on our clients' success.



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