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Senior Patient Care Coordinator
2 months ago
This role is essential for ensuring the efficient operation of patient flow within the clinic.
The individual will act as the primary liaison for patients, managing appointment scheduling, preparing necessary documentation prior to patient visits, welcoming patients, and maintaining accurate records.
Additionally, this position may involve processing charges for clinic services, submitting insurance claims, addressing inquiries from patients and insurance providers, and maintaining pertinent departmental information.
Responsibilities may also include handling cash transactions.Preferred Qualifications
- A minimum of five years of office experience, including two years in a medical setting or three years within the Patient Service Program at Texas Tech University Health Sciences Center.
- Desired knowledge includes medical terminology, coding procedures, CPT and ICD-10, billing processes, cashier duties, and data entry skills.
- Familiarity with Centricity Business (CBiz) Electronic Medical Record (EMR), Referral Management System (RMS), and telephone systems is advantageous.
- High school diploma or equivalent.
- At least three years of customer service, office, or related experience, with two years in a healthcare or dental clinic environment preferred.
- Additional educational qualifications may be considered in lieu of the experience requirement.
