Patient Care Coordinator
1 month ago
UnitedHealth Group is seeking a detail-oriented and patient-focused Associate Patient Care Coordinator to join our team. As a key member of our care team, you will play a vital role in supporting the vision and mission of our organization.
Responsibilities:- Manage patient flow and wait times, ensuring a positive experience for our patients.
- Complete check-in and check-out tasks, including insurance verification, pre-authorizations, and document management.
- Collect co-payments, co-insurance, and deductibles, and issue receipts as needed.
- Manage the cashier box and daily deposits according to company policies.
- Process walk-in patients and visitors, and answer phones and schedule appointments.
- Provide excellent customer service, responding to patient inquiries and concerns in a timely and professional manner.
- Maintain accurate and up-to-date medical records, ensuring compliance with regulatory requirements.
- Establish and maintain effective working relationships with patients, employees, and the public.
- High School Diploma or equivalent required.
- 1+ years of customer service experience preferred.
- Experience working with electronic health records (EHRs) and medical terminology a plus.
- Strong communication and organizational skills, with the ability to multitask and prioritize tasks.
- Ability to work independently and as part of a team, with a focus on delivering excellent patient care.
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and employee assistance program. Our team is dedicated to making a positive impact on the health and well-being of our patients, and we're committed to creating a diverse and inclusive work environment.
At UnitedHealth Group, we're passionate about helping people live healthier lives and making the health system work better for everyone. If you're a motivated and compassionate individual who is dedicated to delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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