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Patient Service Representative

2 months ago

Mars, Pennsylvania, United States NovaCare Rehabilitation Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in providing exceptional patient care and ensuring a smooth experience for our patients.

Key Responsibilities
  • Patient Registration and Scheduling: Register new patients, schedule appointments, and provide information about what to expect during their visit.
  • Communication and Coordination: Regularly communicate with patients, providers, and other stakeholders to ensure seamless care coordination.
  • Insurance and Billing: Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.
  • Patient Support: Provide patients with pertinent information about their next appointment, respond to requests for information, and offer support as needed.
Requirements
  • Education: High School Diploma or equivalent required.
  • Technical Skills: Proficient in using office equipment, including computers, telephones, and other software applications.
  • Physical Demands: Ability to walk, stand, bend, and reach consistently throughout a workday; manual dexterity to enable typing; ability to lift up to 25lbs and carry office supplies.
What We Offer

As a Patient Service Specialist at NovaCare Rehabilitation, you will have the opportunity to work in a dynamic and patient-centered environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.