Patient Service Representative

2 days ago


Mars, Pennsylvania, United States NovaCare Rehabilitation Full time
Overview

We are seeking a highly skilled and patient-focused individual to join our team as a Patient Service Specialist at NovaCare Rehabilitation. As a key member of our front desk team, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.

Responsibilities:

  • Greet and register new patients, providing them with information about their visit and ensuring a smooth check-in process.
  • Schedule patient appointments in person or over the phone, utilizing multiple computer programs to manage patient information.
  • Communicate effectively with patients, providers, and coworkers to ensure seamless coordination of care.
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
  • Provide patients with pertinent information about their next appointment as they check out.
  • Respond to requests for information from patients, providers, and coworkers in a timely and professional manner.

Requirements:

  • High School Diploma or equivalent required.
  • Ability to type 40 words per minute and utilize all necessary office equipment.
  • Physical ability to walk, stand, bend, and reach consistently throughout a workday/shift.
  • Ability to lift up to 25lbs and carry office supplies up to 10lbs.
  • Visual acuity sufficient to maintain accurate records and recognize people.
  • Ability to speak and hear sufficiently to understand and give directions.

What We Offer:

  • A competitive hourly rate starting at $14 pending experience.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

About Us:

NovaCare Rehabilitation is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We value and respect the unique experiences and perspectives of all individuals and strive to create an inclusive and welcoming environment for everyone.



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