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Customer Service Professional

2 months ago

Atlanta, Georgia, United States SIEMENS AG Full time

About Siemens Healthineers

We are a leading medical technology company that pioneers breakthroughs in healthcare. Our mission is to enable healthcare providers to deliver high-quality patient care and improve patient outcomes.

Job Summary

We are seeking a highly skilled Customer Service Engineer to join our team. As a Customer Service Engineer, you will be responsible for providing technical support and services to our customers, ensuring that their medical equipment is functioning properly and efficiently.

Key Responsibilities

  • Provide technical support and services to customers via phone, email, and on-site visits
  • Troubleshoot and resolve technical issues with medical equipment
  • Collaborate with cross-functional teams to resolve customer issues and improve customer satisfaction
  • Develop and maintain strong relationships with customers to ensure their needs are met

Requirements

  • Bachelor's degree in a related field, such as engineering or healthcare
  • Minimum 2 years of experience in a customer service or technical support role
  • Strong technical knowledge of medical equipment and software
  • Excellent communication and problem-solving skills

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.