HR Operations Coordinator
4 weeks ago
Job Summary
The HR Operations Coordinator plays a vital role in supporting the Human Resources Business Partner teams in delivering comprehensive HR services to managers and employees. This position involves a wide range of HR tasks, including employee relations, performance management, compliance, and communication. The successful candidate will have the ability to handle complex HR issues with empathy and clarity, maintaining a positive, productive, and policy-aligned workplace.
Key Responsibilities
- Responsible for keying employee changes in HR systems, ensuring data integrity and accuracy.
- Develop and prepare various HR reports, including HR KPIs, compensation, new hire, and termination reports, and provide analysis and recommendations based on findings.
- Create, update, and maintain organizational charts to ensure accurate representation of the company structure.
- Provide exceptional customer service to employees on various HR-related issues and escalate to appropriate HR staff members or teams when necessary.
- Assist with the administration of performance management processes, including maintaining accurate records and ensuring data accuracy for eligible employees.
- Administer the Tuition Reimbursement program and respond to employment verification requests.
- Conduct exit interviews for terminating employees and coordinate the exit process, including running analytics on exit trends.
- Prepare documents for data entry of employee changes, terminations, and other HR-related activities.
- Support HR Business Partner projects and activities, including developing SOPs and managing unemployment claims.
- Partner with HR Business Partners to support employee leave processes, including ADA and FMLA.
Education and Experience Profile
- Bachelor's degree in business or a related field, with a focus on Human Resource Management preferred or equivalent combination of education and experience.
- 0-2 years of experience in a Human Resources environment, with HRIS experience a plus.
Required Skills
- Maintain confidentiality and professionalism in all interactions.
- Ability to work independently on special projects, completing assignments within deadlines with a high degree of accuracy.
- Adaptability to change and meeting deadlines.
- High level of organizational and time management skills.
- Strong analytical skills and attention to detail.
- Proficient in MS Office programs, including Word, Excel, and Outlook.
- Effective verbal and written communication skills.
- Ability to communicate effectively with all levels within the organization.
Work Environment
Working conditions are normal for an office environment.
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