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Director of Food Safety and Quality Management

2 months ago

Chicago, Illinois, United States CookUnity Full time
Job Overview

CookUnity is a culinary marketplace that connects skilled chefs with consumers, transforming the meal delivery landscape. We provide small-batch, restaurant-quality meals nationwide, crafted by a diverse array of talented chefs. With over 100 exceptional chefs from various cities, our weekly subscription offers a broad selection of hand-crafted meals to accommodate different tastes and dietary needs.

By delivering over 1 million meals monthly, we empower chefs, enhancing their income and supporting their professional growth. CookUnity is committed to strengthening communities, partnering with organizations to address food insecurity.

Position Summary

We are seeking a Director of Food Safety & Quality Assurance who will guarantee that CookUnity's food products are safe for consumption. In this leadership role, you will establish strategic FSQA standards that influence our operations and spearhead the implementation of the FSQA program across all CookUnity manufacturing sites nationwide. This position will translate FSQA strategies into actionable organizational plans for smooth execution at the operational level, with ongoing monitoring to identify and mitigate risks effectively. You will have the opportunity to create a comprehensive and technology-driven FSQA system with both regional and national implications. This role will involve collaboration with key partners, both internal and external, including Culinary Specialists, Kitchen Operations, Supply Chain, Sanitation, Technology, Human Resources, and Consumer Experience Teams.

Key Responsibilities
  • Ensure that operations in all CookUnity facilities comply with applicable local, regional, and federal food safety regulations, as well as the company's internal food safety program.
  • Oversee and manage the internal food safety audit program and health department inspections to ensure business continuity and provide insights for consistent coaching and feedback to operational teams for timely corrective actions.
  • Develop and monitor kitchen food safety KPIs and risk mitigation strategies by capturing, managing, utilizing, and presenting data effectively to drive improvements in processes and execution.
  • Manage corporate pest control functions while designing and implementing a strategic pest management program aligned with industry best practices. Aggregate and analyze pest-related data to provide insights and adjust business processes to mitigate potential risks.
  • Ensure all personnel in CookUnity facilities receive appropriate food safety training to prevent contamination risks and ensure compliance with food safety requirements.
  • Create daily, weekly, and monthly food safety checklists and generate reports to share performance insights with leadership.
  • Coordinate supplier approvals to ensure compliance with Food Safety & Quality Assurance regulations and standards for all ingredients and supplies.
  • Maintain control over potential food safety risks; when necessary, make prompt and accurate decisions regarding deviations, collaborating closely with food safety leaders and business stakeholders.
  • Address any food safety and quality complaints, ensuring follow-up with the relevant Food Safety Leader until the issue is resolved to prevent recurrence.
  • Responsible for developing and executing crisis management plans, escalation protocols, and regulatory correspondence for potential foodborne outbreaks. Coordinate with designated teams for any product recalls or market withdrawals.
Qualifications
  • Bachelor's degree in food science, technology, or a related field.
  • Experience with FSMA (GMP and HACCP) and their application in food processing. HACCP certified, PCQI certified, with hands-on experience in writing and executing SOPs, SSOPs, cGMPs, and related food safety standards.
  • Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Strong analytical and problem-solving skills to gather and analyze data, draw conclusions, and develop actionable plans.
  • Proven ability to influence others, act with integrity, and demonstrate objective thinking and healthy skepticism.
  • Proficiency in English, both verbal and written; bilingual proficiency in Spanish is a significant advantage.
  • Able to travel domestically and/or internationally up to 50% of the time.
Benefits
  • Health insurance coverage.
  • Paid time off.
  • Stock options plan.
  • Parental leave: 12 weeks at full pay for primary caregivers and 4 weeks for secondary caregivers.
  • Compassionate, caregiver, or bereavement leave: 3 – 5 days as needed.
  • A generous amount of CookUnity credits to enjoy our exceptional meals, added to your account monthly.
  • Access to a nutritional coach to support a healthy lifestyle.
  • Fitness subsidies.

CookUnity is an Equal Opportunity Employer. We are dedicated to fostering a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.