Senior Windows Systems Engineer

5 days ago


Quincy, Massachusetts, United States Arbella Insurance Full time
About the Role

We are seeking a highly skilled Senior Windows Systems Engineer to join our team at Arbella Insurance. As a key member of our IT department, you will be responsible for driving the strategic direction of our corporate desktop support services.

Key Responsibilities:

  • Oversee and administer all necessary changes to maintain versions of software on company-issued equipment.
  • Respond to requests for technical support assistance in person, via phone, chat, or through electronic submissions.
  • Develop and sustain a productive customer relationship, making the customer and their needs a primary focus.
  • Escalate complex problems in a timely manner to the next level of support when appropriate.

Requirements:

  • Minimum of 7 years of experience in an environment supporting computer software, hardware, and applications.
  • Minimum of 3 years of experience with Desktop Virtualization Technologies from VMWare, Citrix, AppSense, Microsoft.
  • Bachelor's degree in a computer-related field of study or equivalent experience.

What We Offer:

  • A competitive salary and exceptional benefits package.
  • A great work environment that encourages work-life balance and offers flexible work arrangements.
  • Opportunities for professional growth and development.

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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