Patient Support Specialist

1 week ago


New York, New York, United States GABA Telepsychiatry Full time

GABA Telepsychiatry is a rapidly growing telepsychiatry clinic based in New York, dedicated to providing accessible mental health services to individuals in need. As a Patient Support Specialist, you will play a crucial role in supporting our patients throughout their treatment journey.

The ideal candidate will have a strong background in patient advocacy, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:

  1. Patient Support and Empowerment: Act as a compassionate and empathetic resource for patients, providing emotional support and reassurance throughout their treatment.
  2. Help patients understand and navigate the telepsychiatry process, addressing any questions or concerns they may have.
  3. Collaborate with patients to identify their unique needs and develop personalized care plans, ensuring their treatment aligns with their goals and preferences.
  4. Advocate for patients' rights and interests, ensuring they receive appropriate care and services.
  5. Empower patients to actively participate in their treatment decisions, promoting self-advocacy and informed choices.

Appointment Coordination and Scheduling:

  1. Facilitate seamless communication between patients and healthcare providers, ensuring timely scheduling of appointments and follow-ups.
  2. Assist patients in understanding and utilizing telepsychiatry platforms and technologies.
  3. Coordinate with internal teams to optimize appointment scheduling and minimize wait times for patients.

Information and Resource Management:

  • Provide accurate and up-to-date information to patients regarding mental health conditions, treatment options, and available community resources.
  • Maintain comprehensive knowledge of our clinic's services, policies, and procedures to address patient inquiries effectively.

Qualifications:

  • Bachelor's degree in psychology, social work, healthcare administration, or a related field (relevant experience may be considered in lieu of a degree).
  • Demonstrated experience in a patient advocacy or customer service role, preferably within the healthcare industry.
  • Excellent interpersonal skills, with the ability to communicate compassionately, empathetically, and effectively with patients from diverse backgrounds.
  • Strong organizational skills and attention to detail, ensuring accurate and thorough documentation of patient interactions.

Salary: $55,000 - $75,000 per year, depending on experience.



  • New York, New York, United States Hamilton Madison House Full time

    Job Summary: We are seeking a Patient Support Specialist to join our team at Hamilton-Madison House. As a Patient Support Specialist, you will work directly with patients and their families to provide education, support, and connections to community resources. This role requires a strong understanding of healthcare navigation and a passion for improving...


  • New York, New York, United States Phaxis - Support Services Full time

    At Phaxis - Support Services, we are seeking a highly skilled Front Desk Support Specialist to join our team. This is an exciting opportunity to work in a dynamic environment and make a positive impact on the lives of our patients.About the RoleThis role requires exceptional communication skills, attention to detail, and the ability to multitask. The ideal...


  • New York, New York, United States Akumin Full time

    About the RoleWe are seeking a Patient Care Support Specialist to join our team at Akumin Operating Corp. In this role, you will be responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience.Key Responsibilities- Perform patient registration in various systems- Assist patients with their...


  • New York, New York, United States Vertical Staffings Full time

    Job OverviewWe are seeking a highly skilled Patient Care Specialist to join our team. As a key member of our caregiving staff, you will work closely with patients to provide exceptional support and companionship.


  • New York, New York, United States Psychiatry Practice Partners Full time

    About the RoleThis is an exciting opportunity for a motivated and compassionate individual to work as a Transcranial Magnetic Stimulation Specialist. As a key member of our team, you will be responsible for providing administrative support and assisting with patient care under the supervision of our medical directors and staff physicians.


  • New York, New York, United States Mount Sinai Hospital Full time

    Job Title: Healthcare Support Specialist - Patient Care CoordinationJob Summary: We are seeking a highly skilled Healthcare Support Specialist to join our team. The successful candidate will provide clinical and administrative support to physicians and surgeons, coordinate patient care, and ensure quality patient care for patients seen in campus and offsite...


  • New York, New York, United States CSI Companies Inc Defunct Full time

    We are looking for a dedicated Phone-Centric Patient Support Specialist to join our team at CSI Companies Inc Defunct. As a key member of our healthcare team, you will be responsible for providing top-notch patient care and support over the phone.The estimated salary for this position is $58,000 - $68,000 per year, based on your level of experience.Job...


  • New York, New York, United States NYU Langone Medical Center Full time

    Overview of NYU Langone Health">NYU Langone Health is a world-class academic medical center located in the heart of New York City. We are committed to providing exceptional patient care, conducting innovative research, and educating the next generation of healthcare professionals.About the Position">We are seeking a highly motivated and compassionate...


  • New Hyde Park, New York, United States FlexStaff Full time

    Job Title: Patient Support SpecialistFlexStaff is hiring a dedicated and empathetic Patient Support Specialist to provide top-notch care and assistance to our patients. As a key member of our team, you will play a vital role in ensuring patient comfort and satisfaction.About the Job:Support patients with daily tasks, such as grooming, feeding, and...


  • New York, New York, United States Winston Support Services Full time

    About the RoleThis certified medical assistant role involves working closely with physicians and healthcare staff to provide exceptional patient care. You will be responsible for taking vital signs, preparing patients for exams, and collecting samples.You will also perform administrative tasks, such as scheduling appointments and updating patient records,...


  • New York, New York, United States GABA Telepsychiatry Full time

    Job TitleA Patient Advocate plays a vital role in supporting patients throughout their treatment journey at our telepsychiatry clinic.Key Responsibilities:Patient Empowerment: Provide emotional support and reassurance to patients during their treatment.Appointment Coordination: Ensure seamless communication between patients and healthcare providers,...


  • New York, New York, United States Universal Healthcare Resources Full time

    Job OverviewWe are seeking an experienced Certified Nursing Assistant to join our team at Universal Healthcare Resources in York, ME. This full-time position offers a rewarding career path with opportunities for growth and development. As a Certified Nursing Assistant, you will work closely with patients, providing essential care and support to enhance their...


  • New York, New York, United States Psychiatry Practice Partners Full time

    ResponsibilitiesProvide exceptional patient care and support in a fast-paced mental health office settingAssist providers with clinical tasks, including administering psychiatric rating scales and documenting patient informationMaintain accurate records and schedules, ensuring seamless communication with patients and healthcare professionalsCollaborate with...


  • New York, New York, United States NYC Health Hospitals Full time

    Job Title: Patient Care SpecialistEstimated Salary: $45,000 - $55,000 per yearThe Patient Care Specialist plays a vital role in providing high-quality patient care at NYC Health Hospitals. This position requires a strong understanding of nursing principles and the ability to work effectively in a fast-paced healthcare environment.Key Responsibilities:Assists...


  • New York, New York, United States Callen-Lorde Community Health Center Full time

    About the PositionWe are seeking a talented Dental Assistant to join our team at Callen-Lorde Community Health Center. As a Dental Assistant, you will play a critical role in supporting our dental providers in delivering high-quality care to our patients.You will be responsible for assisting with a variety of dental procedures, including preparing exam rooms...


  • New York, New York, United States Phaxis - Support Services Full time

    Job SummaryWe are seeking experienced professionals to fill the role of Housing Support Specialists in Brooklyn and Queens. This position involves providing critical support to clients in need of housing assistance.


  • New York, New York, United States 3 Day Blinds (Sales Support) Full time

    Job OverviewWe are seeking a highly skilled Sales Support Specialist to join our team at 3 Day Blinds. As a Sales Support Specialist, you will play a crucial role in the success of our Design Consultants by providing coaching and guidance to ensure they have the skills and knowledge needed to excel in their roles.Key ResponsibilitiesProvide support to new...


  • New York, New York, United States Apa Aesthetic Full time

    Job Title: Patient Experience SpecialistEstimated Salary: $50,000 - $70,000 per yearAbout the RoleWe are seeking a highly skilled and compassionate Patient Experience Specialist to join our team at Apa Aesthetic. As the primary point of contact for patients, you will be responsible for creating a welcoming and supportive environment that exceeds patient...


  • New York, New York, United States Apicha Community Health Center Full time

    About Apicha Community Health CenterAt Apicha Community Health Center, we pride ourselves on providing high-quality healthcare services to underserved and vulnerable populations in New York City. Our mission is to provide affordable and accessible healthcare to those who need it most. We are seeking a Clinical Support Specialist to join our team and...


  • New York, New York, United States PRIDE Healthcare Full time

    About the RoleAs a Patient Care Specialist, you will play a vital role in providing exceptional patient care and support in a fast-paced healthcare environment.You will work closely with our experienced nursing staff to ensure seamless delivery of patient care services.