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Client Implementation Coordinator

2 months ago

St Petersburg, United States Zelis Full time

Job Overview:

Implementation Support Specialist

The Implementation Support Specialist collaborates with the Implementation Team to facilitate seamless client onboarding. This role involves analyzing client data and printing requirements, configuring the Zelis system for optimal processing, and generating various payer communication documents. The specialist will work alongside internal teams to identify challenges and enhance operational efficiency while contributing to cost-saving measures.

Key Duties:

  • Conduct client discussions to ascertain implementation requirements
  • Leverage technology and product expertise to meet client specifications
  • Create communication materials and identification cards
  • Execute accuracy assessments prior to delivering testing results
  • Utilize project management tools for task oversight and progress tracking
  • Ensure secure user access and perform annual security evaluations
  • Collaborate on internal improvements for enhanced efficiency
  • Manage priorities based on project timelines and financial objectives

Essential Qualifications:

  • Proximity to St Louis, MO or St Petersburg, FL
  • High School diploma or equivalent
  • Minimum of 4 years of professional office experience

Desirable Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or a related discipline
  • 3+ years of experience in the Healthcare sector
  • Familiarity with healthcare claims communication and printing workflows
  • Experience with web-based project management tools