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IT Support Specialist at NPI VT

2 months ago

South Burlington, Vermont, United States NPI VT Full time
Seeking a Proficient Canopy IT Support Specialist

At NPI VT, we are in search of a talented Canopy IT Support Specialist to enhance our dedicated team. In this pivotal role, you will be instrumental in delivering exceptional assistance to our clients, ensuring the seamless functionality of their systems and applications.

Key Responsibilities:

  • Address client inquiries and issues through both remote and face-to-face communication
  • Employ advanced tools for software management, remote assistance, and system monitoring
  • Engage with a diverse array of technical challenges
  • Serve as a primary resource for specific products and technologies
  • May require on-site support at client facilities

Qualifications:

  • Outstanding customer service capabilities
  • Strong knowledge of Windows operating systems and hardware
  • Fundamental understanding of networking concepts and TCP/IP protocols
  • At least one year of full-time experience in IT or relevant educational background/certification
  • Must reside in Vermont and possess a valid driver's license

What We Offer:

  • A pet-friendly work environment
  • 401k plan with employer matching
  • Opportunities for profit sharing
  • Comprehensive health insurance options
  • Dental, vision, disability, and life insurance plans
  • Flexible spending accounts and dependent care assistance
  • Generous paid time off and holiday benefits
  • Engagement in community service initiatives
  • Company-sponsored events and transparent management practices
  • Commitment to fair employment standards

If you are enthusiastic about this opportunity, we encourage you to submit your application through our online portal.